Refund Policy

RETURN POLICY

If you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

Given the nature of the products sold, all returns must be initiated within five (5) days of the purchase date.

RETURN PROCESS

To return an item, please email customer service at info@digital-key.info

REFUNDS

We do not do refunds for software licenses as they are digitally delivered. If your license does not work, we will troubleshoot the issue and then replace it with a new one. Please do not request refunds for software licenses. As a customer, it is your right and duty to read the product description properly and clear any doubts before purchasing.

Please Note

A 30% restocking fee will be charged for all returns/exchanges.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@digital-key.info